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The Top 4 HIPAA-Compliant Teletherapy Platforms


Over the past two years with the COVID-19 Pandemic, we have seen an influx in therapy being offered virtually. This has drastically increased access to clinicians across the country, but the one question everyone is asking is, “is tel it actually safe?” When using a HIPAA-Compliant video conference platforms, it is 100% safe. With these platforms you can be sure that your client’s personal and private information is safe and secure.


Here are our top 4 HIPAA-compliant video conference platforms:


#1 Doxy.me

As one of the most popular solutions in the business, Doxy is a HIPAA, GDPR, PHIPA/PIPEDA, & HITECH compliant video conferencing tool. Doxy’s interface can be customized with providers’ brand names and logos, thus giving a more professional look. Doxy also has an online shop for telemedicine providers in which they sell many telemedicine equipment, including laptops, microphones, and blood pressure monitoring devices.

  • Free for limited services, $29 per month for individual professionals, $42 per user for clinics

  • Accessible from anywhere on phone, tablet, or desktop.

For more information, check out their website here.


#2 thera-LINK

Founded in 2013, thera-LINK is a telehealth solution that is focused on the mental and behavioral health space. thera-LINK provides private practitioners and small to medium group practices with an online practice management solution. They have HIPAA secure video, awesome scheduling, payment built-in, secure messaging, client/session notes, file sharing, and a directory listing for clients to find you. They also provide office manager accounts and custom waiting rooms with music! thera-LINK is focused on mental and behavioral health. Their pricing is as followed:

After a 15-day free trial, thera-LINK offers three tiers of services: Basic is $30 per month and includes five sessions per month for one provider and a scheduler. Plus is $45 per month per provider and it includes unlimited sessions, secure file sharing, advanced payment, and scheduling options, and office manager accounts.

For more information, check out their website here.


#3 TheraNest

TheraNest is a HIPAA-compliant web-based mental health solution used by solo practitioners, large mental health practices, and nonprofit organizations. This mental health solution is suited for therapists, psychologists, psychiatrists, and social workers The price starts out at just $39 per month for 30 active clients (an additional $10 for each user to take advantage of HIPAA-compliant video conferencing). The price increases per month as the amount of active clients increases. Their plans include:

  • Unlimited users, storage, and support

  • Specifically tailored for mental health applications

  • Electronic health record software with Wiley Practice Planners treatment planning solution add-on

For more information, check out their website here.


#4 SimplePractice

Why does this platform sound so familiar? That’s because we have written about it before as it is one of the best platforms to help aid you as an online therapist and private practice owner. SimplePractice is a healthcare practice management software with a dedicated client portal. It is designed for healthcare professionals of all kinds and offers tools including scheduling, billing, and notes.

  • Individual plans: $39 per month for Essential plan, $59 per month for Professional plan (includes several extra features such as HIPAA-compliant messaging)

  • Group plans: $59 per month for the first clinician, $39 for each additional clinician

  • Part of a wider practice management platform for small businesses in health and wellness

  • Includes integrated features such as free appointment reminders (SMS, email, and voice), a mobile app, and e-claim filing

  • Reviewers report a clean interface


For more information, check out their website here.


There are many other HIPAA-Compliant video-hosting platforms out there, so feel free to take a look around and choose the best one for you!


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